Privacy Policy

At Divines Des Diamonds, we hold your privacy and the confidentiality of your personal information in the highest regard. This Privacy Policy outlines how we collect, use, share, and safeguard your data, ensuring the highest standards of privacy protection. By engaging with our services or visiting our website, you agree to the practices described in this policy.

Divines Des Diamonds Commitment to Privacy

At Divines Des Diamonds, we treat your privacy with the same care and precision we apply to the creation of our fine jewelry. We recognize the trust you place in us, and we are dedicated to At Divines Des Diamonds, we treat your privacy with the same care and precision we apply to the creation of our fine jewelry. We recognize the trust you place in us, and we are dedicated to 

Information We Collect

  1. Personal Information
We may collect and process the following information:
  • Contact Details:- Name, email address, phone number, postal address.
  • Purchase Information:- Billing and shipping addresses, order details, payment information (note: payment information is handled by secure third-party processors and not stored by us).
  • Account Information:- Password, username, and purchase preferences for those who create accounts.
  • Communication Preferences:- Your preferences for receiving communications about promotions, new collections, and special events.
  1. Automatically Collected Information
We may gather the following data automatically:
  • Device Information :- IP address, device type, operating system, and browser.
  • Website Usage Data :- Pages visited, time spent on our site, referring URLs, and browsing behavior.
  • Cookies :- We use cookies and similar technologies to enhance your experience, personalize content, and collect insights to improve our services.

How We Use Your Information

We use your personal data to:
  • Enhance Your Shopping Experience :- Tailor product recommendations, and personalize communication.
  • Process Orders :- Ensure accurate fulfillment, delivery, and payment processes
  • Marketing Communications :- With your consent, we may send you invitations to exclusive events, updates on our latest collections, or information on special offers.
  • Customer Support :- To provide you with support and address inquiries or issues.
  • Legal Compliance :-To meet our legal obligations, including fraud prevention and regulatory requirements.

Sharing Your Information

We will never sell or rent your information to third parties. However, we may share your personal data with trusted entities under the following conditions:
  1. Service Providers
To ensure the seamless provision of our services, we may share your data with:
  • Payment Processor
  • Shipping Partners
  • Marketing Platforms
  • Website Hosting and IT Providers
These partners are carefully selected for their commitment to data security and privacy.
  1. Legal Requirements

We may disclose your data where required by law or in response to valid legal processes.

3. Corporate Transactions

In the event of a business restructuring, merger, or sale, your personal information may be transferred as part of the business assets.

Securing Your Information

The security of your personal data is of paramount importance to us. We implement state-of-the-art security protocols, including encryption and secure servers, to protect your information from unauthorized access, disclosure, or alteration. However, while we strive to use commercially acceptable means to protect your personal information, no electronic transmission over the internet can be guaranteed to be completely secure.

Your Rights

We respect your rights in relation to your personal data. You may request:

  • Access :- To view the information we hold about you.
  • Correction :- To update inaccurate or outdated data.
  • Deletion :- To request the deletion of your personal data, where legally permissible.
  • Portability :- To receive a copy of your data in a structured, machine-readable format.
  • Opt-Out :- To unsubscribe from our marketing communications at any time by following the link in our emails or contacting us directly.

To exercise these rights, please reach out to us at custmercare@divinedesdiamonds.com

Cookies and Tracking Technologies

Cookies are used on our site to ensure you have a smooth and personalized browsing experience. We may use cookies to:
  • Analyze Website Performance :- Through tools like Google Analytics.
  • Personalize Content :- Deliver product recommendations based on your preferences.
  • Remember Login Information :- If you have created an account with us.
You can control cookie preferences through your browser settings. However, disabling cookies may impact your experience on our website.

Retention of Your Information

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. After this period, your data will be securely deleted or anonymized.

Third-Party Links

Our website may feature links to third-party sites, including social media platforms and partners. We are not responsible for the privacy practices of these third-party websites, and we encourage you to review their privacy policies when visiting them.

International Transfers

We may transfer your personal information to countries outside of your jurisdiction. In such cases, we ensure that the data protection standards are equivalent to those enforced by your local laws.

Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The latest version will always be available on our website, and we will notify you of any significant changes.

Contact Us

For any inquiries, concerns, or requests regarding your personal data, please contact us:

Email :- custmercare@divinedesdiamonds.com

Phone :- +971 585787749 

We value the trust you place in us and remain committed to safeguarding your privacy while delivering an exceptional and luxurious experience.

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