Shipping
At Divine Des Diamonds ,we take pride in ensuring that your jewelry arrives in perfect condition, packaged luxuriously to reflect its value.
Insurance
Every order is fully insured during transit until it reaches you and requires a signature upon delivery. Once the item has been delivered, you assume full responsibility for it.
Delivery Delays
While we strive to meet all delivery timeframes, we cannot be held responsible for delays due to circumstances beyond our control, including but not limited to customs clearance processes, natural disasters, or strikes . Otherwise it will get delivered within the week.
Return
Return Policy
We accept returns of eligible items within [Insert Return Period, e.g., 14 or 30 days] of delivery. To qualify for a return, the item must be unworn, in its original condition, and accompanied by all original packaging and documentation. Custom, engraved, or bespoke items are non-returnable. To initiate a return, please contact us at custmercare@divinedesdiamonds.com for further instructions.
Refunds
Once your return is received and inspected, we will process your refund within [Insert Refund Processing Time, e.g., 7-10 business days]. Refunds will be issued to the original payment method, minus any original shipping costs, if applicable.
Help
For any inquiries regarding these Terms, or for further assistance, we invite you to reach out to our dedicated client services team:
Email :-Â Â custmercare@divinedesdiamonds.com
Phone :-Â +971 585787749Â