Terms & Conditions

Welcome to Divine Des Diamonds . By accessing our website or purchasing our jewelry, you agree to these Terms and Conditions (“Terms”). Our dedication to exceptional craftsmanship, discretion, and customer service is matched by our commitment to transparency and integrity in all our dealings. Please take a moment to read the following terms carefully, as they govern your experience with Divine Des Diamonds

If you do not agree to these Terms, we kindly ask that you refrain from using our services.

Craftsmanship and Product Information

At Divine Des Diamonds each creation is a work of art, crafted with precision and care. Every gemstone is meticulously selected, and every design reflects our brand’s uncompromising standards of excellence.
  1. Product Descriptions
While we endeavor to represent each piece of jewelry with the utmost accuracy through detailed descriptions and imagery, slight variations in color, texture, or size may occur due to the natural materials and artisanal techniques we employ. These subtle differences are not defects but are intrinsic to the uniqueness of our jewelry.
  1. Availability and Exclusivity
Certain items from our collection are produced in limited quantities or as bespoke creations, ensuring exclusivity for our discerning clientele. Availability is subject to change, and while we strive to keep our inventory current, there may be instances where an item becomes unavailable after an order is placed. In such cases, we will notify you promptly and offer an alternative or a full refund.

Orders and Payment

  1. Order Process
Upon placing an order through our website or with our boutique representatives, you will receive a confirmation acknowledging your purchase. Please review the details carefully to ensure accuracy. Once your order has been processed, you will receive a shipping confirmation with tracking information.
  1. Custom Orders
Custom and bespoke pieces are created specifically for you and are tailored to your personal preferences. Such orders require a consultation with one of our jewelry specialists. Custom pieces are non-refundable, and the production time will vary based on the complexity of the design and material sourcing. A 50% deposit may be required at the time of confirmation, with the remaining balance due upon completion.
  1. Pricing and Payment
All prices listed on our website are in [Insert Currency] and may be subject to applicable taxes and duties. We reserve the right to adjust prices at any time, but any price changes will not affect orders already placed. Payments can be made using secure and encrypted methods, including [Insert Accepted Payment Methods, e.g., Visa, MasterCard, American Express, PayPal]. For bespoke or high-value items, alternative payment arrangements can be discussed with our client services team.

Shipping and Delivery

At Divine Des Diamonds ,we take pride in ensuring that your jewelry arrives in perfect condition, packaged luxuriously to reflect its value.

Shipping

At Divine Des Diamonds ,we take pride in ensuring that your jewelry arrives in perfect condition, packaged luxuriously to reflect its value.

Insurance

Every order is fully insured during transit until it reaches you and requires a signature upon delivery. Once the item has been delivered, you assume full responsibility for it.

Delivery Delays

While we strive to meet all delivery timeframes, we cannot be held responsible for delays due to circumstances beyond our control, including but not limited to customs clearance processes, natural disasters, or strikes . Otherwise it will get delivered within thw week.

Returns and Repairs

At Divine Des Diamonds , our goal is your complete satisfaction. However, should you wish to return or exchange a piece, we offer the following terms:
  1. Return Policy
We accept returns of eligible items within [Insert Return Period, e.g., 14 or 30 days] of delivery. To qualify for a return, the item must be unworn, in its original condition, and accompanied by all original packaging and documentation. Custom, engraved, or bespoke items are non-returnable. To initiate a return, please contact us at custmercare@divinedesdiamonds.com for further instructions.
  1. Refunds
Once your return is received and inspected, we will process your refund within [Insert Refund Processing Time, e.g., 7-10 business days]. Refunds will be issued to the original payment method, minus any original shipping costs, if applicable.
  1. Repairs
For any repairs due to wear, we offer specialized repair services. Please contact us for a consultation, and we will provide a detailed quote. Repairs for manufacturing defects are covered under our warranty.
  1. Warranty
Our jewelry is designed to last a lifetime, but we recognize the need for care and maintenance over time.
  1. Warranty for Manufacturing Defects
We offer a [Insert Warranty Period, e.g., 1-year] limited warranty on all jewelry to cover manufacturing defects. This warranty does not cover wear and tear, accidental damage, or improper care. To initiate a claim, please contact us with proof of purchase and details of the issue.

Intellectual Property

All content on our website, including but not limited to the brand name, product designs, photographs, and written content, is the intellectual property of Divine Des Diamonds .Any unauthorized use, reproduction, or distribution of this material is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by law, Divine Des Diamonds shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website, products, or services, including but not limited to loss of profit, data, or opportunity.

Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].

Changes to Terms

We reserve the right to modify these Terms at any time to reflect changes in our business practices or legal requirements. Any updates will be posted on our website, and we encourage you to review them periodically. Your continued use of our website or services after any such changes will constitute your acceptance of the new Terms.

Contact Information

For any inquiries regarding these Terms, or for further assistance, we invite you to reach out to our dedicated client services team:

Email :-  custmercare@divinedesdiamonds.com

Phone :- +971 585787749 

At Divine Des Diamonds ,we believe that every client interaction is as precious as the pieces we create. We are here to ensure that your experience with us is seamless, luxurious, and unforgettable

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